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I- PAYMENT AND BOOKING
1-Booking is made by
paying the tour price and signing the package tour agreement.
Seat number is set during booking.
2-Minimum % 25 of
tour price must be paid during booking and the rest 15 days
before the date tour starts. If the amount is not paid in
time as described above reservation is cancelled. In this case
%25 of amount is charged to client as cancelling price.
II- CANCELLATION –
DEVOLUTION - AMENDMENT
1-In case of
cancellation of booking 7-10 day prior to departure of 1-2
night stay weekend tours and 10-14 day prior to departure of
tours have more than 2 overnight stay % 25 of amount is
charged to client as cancelling price. If cancellation is made
before the date described above amount is refunded. If
cancellation is made later , no money is refunded.
If a Participant who buys
Travel Assistance Programme Policy effect payment to travel
agency, in case he/she cancels the tour becaus of death,
serious accident and sickness as specified in policy occured
before the date tour starts and vehicle doesn’t depart, the
paid amount will be compensated by Insurance Agency within
the framework of general and special conditions. Travel agency
is not liable to participants by no means.
2-Our agency is not
liable for money or valuable article loss occurs during tours.
3-Throughout the
tour, in case of incury, death and lost happened on all kind
of air-land-sea vehicles transporting agency’s insurance is
valid.
4- Because of any
political disturbance, strike, naturel disaster, tecnical acts,
adverse weather conditions, cancellations made by transporting
agencies occured before or throughout the tour our agency can
not be held responsible. Thus, our agency have right to
rearrange or change the price or vehicle as described in the
program.
5- Clients can hand
over their rights to someone else till 3 days prior the date
tour starts.
Assignee is
responsible of expences by reason of amount of balance with
assignor. .
6-In case a client
does not inform the travel agency in writing that he/she will
attend the tour which he/she missed, travel agency can cancel
all reservations made for him/her after 24 hour the date tour
starts and no refund is applied.
7- If the group
number is not enough to make a tour or it is considered
necessary, travel agency can partyl or complitely cancal the
tour with informing participants at least 5 days before the
date tour starts. In such a case amount is paid back.
8-Throughout the
tour, guide can change the programme according to road and
weather conditions as occasion may require.
III- GENERAL PROVISIONS
1-Participants are
responsible for their luggages and all belongings carried in
luggages.
2- In case of damage
or loss of a luggage caused by GROSS FAULT of agency staff,1/2
of amount which covers just the cost of transportation in
total tour price is paid by travel agency to participant as
pecuniary and non-pecuniary demages. Unless things are handed
over by clients declaring their values in writing, agency is
liable for all kinds of loss, demage and thievery as much as
the cost of transportation of the tour.
3-If a client leaves
tour by reason of imperfect service, it’s obligatory to inform
the tour guide and the hotel adducing reasons in writing.
Otherwise , it is accepted that client does not leave and
buys all services.
4- The clients who
don’t sign the tour agreement but charge someone with signing
it for them are accepted as if they accept to abide by the
tour agreement upon the assignee reads and signs it. However,
In case of trials and prosecutions brought an action by tour
participants by reason that clients don’t sign the agreement
personally to disadventage of the travel agency and about the
tour which they take part and travel agency have to pay the
cost or demages out of written points in this agreement,
travel agency preserves recourse for the overpay which is
paid to client whom signs the agreement. The clients who take
part in this tour are accepted as they learn conditions from
catalogs and accept the agreement which will be valid between
parties even they don’t sign the agreement.
5-Pets are not
allowed in tours.
6-The tour itinerary
is an integral part of this agreement.
7-In case travel
agency does not obey the agreement partly or completely,TURSAB
KUTAHYA CHARD is applied at the time of calculating of
compensation payment. |
